FAQs Archive - Triple Shine Cleaning Service

Q: Are you expanding into new areas?

Yes! While our core service area covers St. Clair and Monroe Counties, we are actively expanding into communities like Edwardsville, Glen Carbon, Collinsville, Troy, and Maryville in Madison County. Contact us to check if we serve your area.

Q: Do you offer services near Scott Air Force Base?

Yes, we serve the communities surrounding Scott Air Force Base including Shiloh, Mascoutah, and O'Fallon. We understand the unique needs of military families, including PCS move-in and move-out cleanings. Contact us to learn about our services in the Scott AFB corridor.

Q: Do you clean homes in Columbia and Waterloo, IL?

Absolutely. Columbia and Waterloo are core markets for Triple Shine Cleaning. As a Monroe County-based company headquartered in Millstadt, we have deep roots in these communities. Visit our Columbia or Waterloo pages for details.

Q: Do you serve the O'Fallon, IL area?

Yes! O'Fallon is one of our highest-priority service areas. We provide residential and commercial cleaning services throughout O'Fallon, IL, including nearby areas around Scott AFB. Learn more about our O'Fallon cleaning services .

Q: What areas do you serve?

Triple Shine Cleaning proudly serves St. Clair County and Monroe County in the Metro East Illinois region. Our primary service cities include Belleville, Columbia, Dupo, Fairview Heights, Millstadt, O'Fallon, Red Bud, Smithton, Swansea, Valmeyer, and Waterloo. We are also expanding into surrounding communities.

Q: Do you sell my personal information?

No. We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. Your information may only be disclosed if required by law or for legitimate business operations such as secure payment processing.

Q: Where can I read your Privacy Policy?

Our full Privacy Policy is available at tripleshineclean.com/privacy-policy . It explains how we collect, use, and protect your personal information. We do not sell, rent, or share your personal information with third parties.

Q: Where can I find your full Terms & Conditions?

You can view our complete Terms & Conditions at tripleshineclean.com/terms-conditions . Triple Shine Cleaning Services, LLC reserves the right to update or modify these terms at any time. Clients are notified of changes prior to their next scheduled service.

Q: Can you clean if someone has allergies or sensitivities?

Yes, but please inform us in advance of any allergies, sensitivities, or special requirements that may affect our cleaning services. We can adjust our products and methods to accommodate your needs. We reserve the right to refuse service in situations that pose a health, safety, or environmental risk to our staff.

Q: Should I prepare anything before my cleaning appointment?

Yes, we ask that your home be in tidy order upon our arrival so our team can focus on cleaning rather than organizing. Please secure any valuables, breakables, or sensitive items prior to service. Also, inform us in advance of any allergies, sensitivities, or special requirements that may affect our cleaning services.