FAQs Archive - Page 5 of 19 - Triple Shine Cleaning Service

Q: Do you offer move-in and move-out cleaning?

Yes! We offer both move-in and move-out cleaning services. Whether you are preparing a home for new occupants or want to start fresh in your new space, our team ensures every surface is thoroughly cleaned. We also work with realtors for pre-staging cleanings and with home builders for post-construction and new-build cleanings.

Q: What cleaning packages do you offer for recurring service?

We offer Weekly, Bi-Weekly, and Monthly recurring cleaning packages. Each plan is designed to keep your home consistently clean between visits. We will help you choose the plan that best fits your needs and budget. Recurring clients get a reserved time slot specifically for them, ensuring consistent and dependable service.

Q: What is included in a Deluxe Cleaning?

Our Deluxe Cleaning includes: ceiling fan blades (within 2-step ladder reach), blinds and shutters (vacuumed), pictures and knick-knacks (dusted), top of refrigerator, all cabinet fronts, light switch plates, mirrors, wastebaskets (emptied/washed/relined), floors (vacuumed and/or mopped), beds made with one set of sheets changed, light fixtures, moldings and woodwork, window sills, uncluttered shelves, outside of appliances and inside microwave, countertops and backsplashes, tub/shower and tiles (double scrubbed), cobweb removal, baseboards, furniture polishing, stovetop and grates, all doors and door frames, all sinks, bathroom counters and fixtures, and stair vacuuming.

Q: What is the difference between Standard Cleaning and Deluxe Cleaning?

Our Standard Cleaning is a recurring maintenance clean that keeps your home consistently fresh and tidy. Our Deluxe Cleaning is a thorough deep clean that covers the nitty-gritty details — including ceiling fan blades, blinds, cabinet fronts, baseboards, light fixtures, moldings, inside microwaves, stovetop grates, and more. We recommend starting with a Deluxe Cleaning for your first visit, then scheduling Standard Cleaning maintenance going forward.

Q: What is Triple Shine's partnership with the Gateway Grizzlies?

Triple Shine Cleaning is the preferred cleaning company of the Gateway Grizzlies baseball team. Our team cleans and sanitizes Arsenal BG Ball Park and Grizzlies Academy, keeping players, patrons, and all baseball lovers in a clean and healthy environment.

Q: What is Cleaning for a Reason and how is Triple Shine involved?

Cleaning for a Reason is a national nonprofit that provides free home cleanings for cancer patients. Triple Shine Cleaning is a proud partner in this program. Through the network of over 1,200 residential cleaning companies, eligible patients receive two free home cleanings — one per month for two months. If you or a loved one qualifies, you can apply through our website.

Q: What residential cleaning services do you offer?

We offer a full range of residential cleaning services including Standard Cleaning (recurring maintenance), Deluxe Cleaning (deep clean), Weekly Cleaning, Bi-Weekly Cleaning, Monthly Cleaning, One-Time Deep Cleaning, Move-In Cleaning, and Move-Out Cleaning. We tailor each cleaning plan to your home's specific needs and your preferred schedule.

Q: How can I contact Triple Shine Cleaning?

You can reach us by phone at (618) 444-8938 , by email at info@tripleshineclean.com, or through the contact form on our website at tripleshineclean.com/contact . Our office is located at 14 S Jackson St, Millstadt, IL 62260.

Q: What are your business hours?

Our office hours are Monday through Friday, 8:00 AM to 5:00 PM. Cleaning appointments are scheduled during business hours. If you need to reach us outside of these hours, you can submit a request through our online contact form and we will respond during the next business day.

Q: How do I request a cleaning quote?

You can request a free quote by visiting our Contact page , filling out the online form, or calling us directly at (618) 444-8938 . We will ask about your home or facility size, the type of service you need, and your preferred schedule to provide an accurate estimate.